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How to build a Live Agent (Library-first)

A Live Agent is a Library object people can talk to when they scan a Pro code. Building it is free. It is not locked to one printed square — you attach it to any Pro (or many) when you're ready. Chat uses Sparks (1 standard / 3 deep).

  1. 1

    Open Generator → Live Agent

    Sign in, then open the Live Agent tab. You'll see your Library agents on the left and a create form when none is open.

  2. 2

    Pick a template

    Memorial, pet, care, concierge, guide, or custom. Templates set a gentle starting point — change anything later.

  3. 3

    Name + short writeup → Save to Library

    A name and a few sentences are enough. Save to Library is free — no Pro slot yet. Photos come next.

  4. 4

    Add 1–2 photos and save again

    Drop a favourite photo or two (JPG, PNG, WebP under 4 MB). Save the agent so they stick. Preview chat is free for a few owner messages a day.

  5. 5

    Attach / create a Pro

    Use Attach / create Pro: pick an existing Pro to re-aim, or create a new Pro (that uses 1 slot). Many Pros can share one agent. Detach anytime without deleting the agent.

  6. 6

    Publish when you're ready

    Accept the creator agreement, publish so scanners can chat, then style and print the Pro from your Library → Codes. Sparks power replies; at zero the page stays online and chat rests until you top up.

Find everything under Library → Agents. Agentic (AI routing suggestions) is a separate add-on — not part of this Live Agent workspace.